: Twitter’s design promotes hostile communication. Here’s how this can change #IndiaNEWS Twitter has come under increasing public scrutiny for facilitating hostile communication online. While the

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Twitter’s design promotes hostile communication. Here’s how this can change #IndiaNEWS
Twitter has come under increasing public scrutiny for facilitating hostile communication online. While the micro-blogging site promotes itself as providing a “freeâ€? and “safeâ€? space to talk, critics have highlighted the company’s inept response to repeated instances of trolling, harassment and abuse.Our research into how people present themselves and manage their interactions with other users on Twitter suggests that case-by-case responses are inadequate. We found Twitter’s design promotes avoidance as the easiest solution to hostility, without offering space for the kind of restorative activity that could lead to a more genuine resolution of conflict.Who faces hostility?Hostility on Twitter is disproportionately directed towards women, people of colour and marginalised groups. For example, in 2016 US Leslie Jones was inundated with racist tweets following the release of the film Ghostbusters.You know Im gonna stop blocking so yall can go through my feed yourself and see the bs. You wont believe the evil. Its fucking scary— Leslie Jones 🦋 (@Lesdoggg) July 18, 2016 Black and Indigenous sportspeople, such as Adam Goodes, Glen Kamara and Lewis Hamilton, have also been subjected to racist abuse on Twitter and implored the platform to do more to respond to the situation.More recently, racist tweets against Black English footballers proliferated after the national team’s loss to Italy in the UEFA European Football Championship.In 2018, Amnesty International published a report detailing...Read more

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